Just wanted to touch base with you about the install.
Your crew was prompt, very professional, and they’re doing a fantastic job.
The door looks wonderful.
Thank you for all your help.
My wife and I want to commend Indian River Glass and your skilled installers and thank you personally for the exemplary job of replacing 3 windows in our home in Halifax Plantation.
The quality of the windows represents a significant upgrade and the care the installers took in their work left the house as clean or cleaner than they found it. Impressive.
Window replacement was our goal and the job well done underscored for us the high quality reputation Indian River Glass has earned in this area.
Quality materials and superb installation skills are obviously of supreme interest to consumers like us.
At the same time you and all representatives of Indian River Glass that we have interacted with have communicated another quality that is not recognized and appreciated as much as it deserves.
From the beginning to the job completion we experienced a company that we “knew” we could trust, that never over-promised and under delivered nor were we ever over-sold.
Thank you for always being honest, straight-forward, respectful, and superbly competent.
James F. and Virginia Keller
I wanted to drop you a note to let you know how pleased Mindy and I are with the windows and the installation process. Selecting a good vendor to do what most people only do once in a lifetime, spending $15k to $20k, and not knowing too much about what I’m buying, can be a daunting task. During the sales process, you answered all of my questions properly, educated me and made the process much easier. Your installation crew was just great. They were sticklers for perfection and the end result show it. They were great guys and got along well. Two days of rain didn’t help but they managed to work thru it all. 5 stars.
I had my handyman come by my house and he liked the story I told him about the process and how IRG handled everything. He was impressed enough to ask for your card for some window replacement. Today, the Volusia County inspector showed up. After I told him IRG did the job, he told me that IRG is the only company he’d allow to replace his windows. He barely had to do much inspecting.
So, I want to thank you again for everything and I want you to share this email with Mike Farmer and your senior management.
Just waiting on stucco guy…..
Alan Jay Parks